Cookies Policy

About cookies

Cookies are small text files that a website places on your computer, mobile phone, tablet, or another internet-connected device. They allow a website to recognise a device and remember information about a visit. Cookies can help a website operate correctly, improve performance, remember preferences, and provide information about how its pages are used.

Casino Jax may also use related technologies, including pixels, tags, software development kits, local storage, and similar identifiers. For simplicity, this policy refers to all of these technologies as cookies unless a different description is needed. These technologies may be used on the Casino Jax website, within account areas, or in communications that link to our online services.

Some cookies are placed directly by Casino Jax. Other cookies may be placed by service providers that support website operation, security, analytics, advertising, payment processing, or other online functions. The use of a third-party cookie does not necessarily mean that Casino Jax receives all information collected by that provider. Third parties may handle information under their own privacy notices and terms.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when a browser session ends. Persistent cookies remain on a device for a period of time or until they are deleted. The length of time a cookie remains available can vary according to its purpose, the service provider, and your device or browser settings.

Why cookies may be used

Strictly necessary cookies

Some cookies are needed for the website to function. They can support activities such as opening pages, maintaining a secure session, remembering actions while you move through the site, protecting account areas, identifying unusual activity, and helping to prevent misuse. Without these cookies, certain services or features may not work as intended.

Necessary cookies may also assist with responsible access controls and the safe operation of gambling-related features. They do not usually store information for advertising purposes. Depending on the applicable rules and the way a cookie works, necessary cookies may not be available for opt-out through the cookie preference tool. You may still be able to block them through your browser, although doing so can affect website functionality.

Preference and functionality cookies

Preference cookies allow the website to remember choices you make. These may include language, display preferences, region, or information about a cookie selection. They can make future visits more convenient and help the website provide a more consistent experience. If you remove or reject these cookies, you may need to set your preferences again.

Analytics and performance cookies

Analytics cookies may help Casino Jax understand how visitors use the website. Information may include the pages viewed, the links selected, the time spent on a page, general device information, and whether a page or feature operates as expected. This information can be used to identify errors, measure performance, improve navigation, and develop a clearer online experience.

Analytics information is generally considered in combination with information from other visits rather than used to identify an individual directly. However, information collected through cookies may be capable of being linked with other information in some circumstances. Where applicable, analytics services are configured and used in accordance with relevant privacy requirements and available settings.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to help protect accounts, identify automated or suspicious activity, support authentication, and maintain the integrity of the website. These technologies may assist with detecting attempts to misuse services, circumvent controls, or access an account without permission. Blocking security-related technologies may prevent access to some features.

Advertising and marketing technologies

Where used, advertising or marketing technologies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content, or show information that is more relevant to a visitor. Casino Jax does not use this policy to promise that any particular advertising technology, platform, or service is used at all times. Marketing cookies are subject to the choices offered through the cookie banner or preference centre, where available.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept certain categories of cookies, reject optional cookies, or manage selections in more detail. Your available choices can depend on the device, browser, location, and version of the website being used.

You can change your choices through the cookie settings tool if it is available on the website. You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block cookies from particular websites, or receive a warning before a cookie is stored.

• Deleting cookies may remove saved preferences and may require you to sign in or repeat choices.
• Blocking all cookies may stop account, security, navigation, or gambling-related features from working correctly.
• Blocking optional cookies should not generally prevent access to all website content, but some features may be less personalised.
• Cookie settings may need to be managed separately on each browser and device that you use.
• Changing browser settings does not necessarily remove information already held by a third-party service.
• Some mobile devices provide separate controls for advertising identifiers and similar tracking technologies.

Some browsers offer privacy features such as private browsing, tracking protection, or a Do Not Track signal. The way these features operate differs between browsers and devices. A Do Not Track signal is not necessarily interpreted in the same way by every website or service provider, so it may not control all technologies used on the website.

If you use more than one device, cookie choices made on one device may not apply to another. You should review the settings on each device if you want a consistent preference. If you are using a shared device, remember that cookie information and browsing activity may be visible to other users of that device.

Third parties, privacy and policy updates

Third-party providers may use cookies or similar technologies when they provide services connected with the website. These services may include hosting, security, analytics, customer support, payment-related functions, content delivery, advertising measurement, and fraud prevention. The provider may process technical information such as an internet protocol address, device type, browser information, pages visited, or interactions with a service.

Third-party services may change, and their use of cookies is governed by their own policies. You should review the relevant third-party information where it is made available. Casino Jax seeks to use service providers in a way that supports website security, lawful operation, privacy, and the proper handling of player information.

Cookies may be connected with information covered by the Casino Jax Privacy Policy. The Privacy Policy explains more generally how personal information may be collected, used, stored, disclosed, and protected. If there is an inconsistency between this Cookies Policy and the Privacy Policy about the handling of personal information, the relevant privacy terms will apply to that issue.

Cookie information may be processed in Australia or in another country where Casino Jax or a service provider operates. Any handling of personal information is subject to applicable privacy requirements and the safeguards described in the relevant privacy information. No online transmission or storage method can be guaranteed to be completely secure, so you should also protect your devices, passwords, and account access.

This policy may be updated when website features, technologies, service providers, legal requirements, or privacy practices change. The latest version will be made available on the website. Where an update is significant, a notice or updated consent request may be provided where appropriate. The date or version shown with the policy should be checked when you want to confirm which terms apply.

Questions about cookies

If you have a question about this Cookies Policy or your cookie choices, please use the contact options published on the Casino Jax website. When making an enquiry, avoid sending passwords, full payment details, or other sensitive information unless you are directed to use a secure account or support process.