Welcome Package
$5,000 + 100 Free Spins

Across four deposits

Wagering
40× bonus
Max Bet
$10
Min Deposit
$20
Weekly Withdrawal
$5,000

Contact Casino Jax

If you need help with Casino Jax, email our support team at support@jaxcasino.click. We aim to provide clear, practical assistance with account questions, payments, website access and responsible gambling matters.

Casino Jax operates under licence 8048/JAZ issued by Antillephone in Curaçao, providing regulatory oversight for the platform's gaming operations and player transactions.

Welcome Package$5,000 + 100 Free Spins

  1. OperatorHollycorn N.V.
  2. Established2022
  3. Games2,500+ titles from 48 providers
  4. Withdrawal TimeInstant crypto / 3-10 days bank

How to get in touch

For assistance by email, contact support@jaxcasino.click. Please write from the email address linked to your account where possible. Including the right information helps our team understand your request and provide a faster, more useful response.

What you can contact us about

  • Account access, profile details and verification questions
  • Deposit, withdrawal and general payment queries
  • Questions about applicable bonus terms and conditions
  • Technical problems, errors or difficulties using the website
  • Responsible gambling requests, including requests for account support or restrictions

Information to include

Include your account email or username, a short description of the issue and any relevant dates or transaction details. If the matter involves an error or display problem, attach screenshots if relevant. Do not send your password, full payment card number or other sensitive security information.

Our support team usually replies within 24 hours, although response times can vary depending on the nature and volume of requests. If you are contacting us about responsible gambling, please explain what assistance you are seeking so your request can be reviewed appropriately.